Privacy Policy

Last updated: 10 June, 2018

This privacy notice discloses the privacy practices for planecommand.com and the PlaneCommand plugin for X-Plane. This privacy notice applies solely to information collected by this website, and information collected by the plugin. It will notify you of the following:

Information Collection, Use, and Sharing

We only have access to/collect information that you voluntarily give us via this website, and by installing the PlaneCommand plugin on your computer. We will not sell or rent this information to anyone.

The PlaneCommand website may collect the following types of information from you:

Purchase-related data may be sent to our payment partners (currently Stripe and Paypal) for the purpose of completing your purchase. This information is not shared with anyone else.

If you contact us, we may use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to complete an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Orders

We may request information from you on our order form. To buy from us, you must provide contact information (like name and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect information via the website or the PlaneCommand plugin, that information is encrypted and transmitted to us in a secure way using SSL/TLS encryption. On the website, you can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

We rely on partners PayPal and Stripe to process and store payment information; no payment or financial information is stored on our servers.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

External Sites

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.s

Updates to this Privacy Policy

We may change this Privacy Policy from time to time to reflect new services, changes in our Personal Data practices or relevant laws. The “Last updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on this website.


© 2017-2018 Crosswind Software, LLC • Privacy policy